ITIL® 4 Direct, Plan, & Improve (DPI) certification training provides ITSM practitioners with a strategic and practical method for developing an organized, continually improving products and services delivery system with agility. ITIL® 4 is a globally accepted framework that encourages the implementation of best practices for a well-functioning IT infrastructure. Candidates certified with the ITIL® 4 Strategic DPI Certification, will be able to authenticate their planning as well as process improvisation skills for the benefit of an organization.
Candidates undergoing certification training for the ITIL®4 DPI course will gain an understanding of how to direct, plan and improve methodologies to promote agility and productivity. They will also get to know the tools, terms and best practices necessary for establishing a healthy IT governance.